Shipping policy

Shipping Policy

Processing Time: All orders are processed within 5-10 business days. Orders are not processed or shipped on weekends or holidays. You will receive a confirmation email with tracking information once your order has shipped.

Shipping Rates & Delivery Estimates: Shipping charges are calculated at checkout based on your location and selected shipping method. Delivery times vary by location and carrier.

Domestic Shipping (U.S.):

  • Standard Shipping: 5–7 business days
  • Expedited Shipping: 2–3 business days
  • Overnight Shipping: 1 business day

Wholesale Orders: Wholesale orders may have different shipping timelines and rates. Please refer to your wholesale agreement or contact us directly for details.

Order Tracking: Once your order ships, you'll receive an email with a tracking number. Please allow 24–48 hours for tracking information to update.

Lost or Damaged Packages: If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at osaoutdoors.nmj@gmail.com and we'll make it right.

International Shipping: At this time, we do not offer international shipping. For inquiries, please contact us at osaoutdoors.nmj@gmail.com